ChemOptics (hereinafter referred to as the 'Company') values the personal information of customers and complies with the Act on the Promotion of Information and Communications Network Utilization and Information Protection. If the company revises the privacy policy, it will be notified through the website notice (or individual notice).
ο This policy is effective from 2021.
- Items of Personal Information Collected
- The company collects the following personal information for membership registration, consultation, service application, etc.
- ο Collection items: name, login ID, password, home phone number, home address, mobile phone number, access log
- ο Personal information collection method: website (membership registration)
- Purpose of collection and use of personal information
- The company uses the collected personal information for the following purposes.
- ο Purchasing and payment of fees for service provision and service provision
- ο Member management - Identification according to membership service use
- Period of retention and use of personal information
- In principle, the company destroys the information without delay after the purpose of collection and use of personal information is achieved. However, the following information is retained for the period specified for the following reasons.
A. Reasons for information retention according to company internal policy
- - Illegal use records
- Reason for retention: Prevention of fraudulent use
- Retention period: 1 year
B. Reasons for information retention according to relevant laws
If it is necessary to preserve it in accordance with the provisions of related laws, such as the Commercial Act, the Consumer Protection Act in Electronic Commerce, etc., the Company keeps member information for a certain period of time as stipulated by the relevant laws and regulations. In this case, the company uses the stored information only for the purpose of storage, and the retention period is as follows.
- - Records on contract or subscription withdrawal
- Reason for retention : Act on Consumer Protection in Electronic Commerce, Etc.
- Retention period : 5 years
- - Records on payment and supply of goods
- Reason for retention : Act on Consumer Protection in Electronic Commerce, Etc.
- Retention period : 5 years
- - Records of electronic financial transactions
- Reason for retention : Electronic Financial Transactions Act
- Retention period : 5 years
- - Records on consumer complaints or dispute handling
- Reason for retention : Act on Consumer Protection in Electronic Commerce, Etc.
- Retention period : 3 years
- Procedure and method of destruction of personal information
- In principle, the company destroys the information without delay after the purpose of collection and use of personal information is achieved. The destruction procedure and method are as follows.
- ο Destruction procedure
The information entered by the member for membership registration, etc. is transferred to a separate DB after the purpose is achieved (separate filing cabinet in the case of paper) and is scheduled according to internal policy and other information protection reasons according to related laws (refer to retention and use period) It is destroyed after being stored for a period of time.
- ο Destruction method
- Personal information stored in electronic file format will be deleted using a technical method that cannot reproduce the record.
- Personal information printed on paper is shredded with a shredder or destroyed through incineration.
- Provision of personal information
- In principle, the company does not provide users' personal information to external parties. However, exceptions are made in the following cases.
- - When required for product delivery or installation and after-sales service (name, mobile phone number, installation area address)
- - When users agree in advance
- - When required for product delivery or installation and after-sales service (name, mobile phone number, installation area state)
- Consignment of collected personal information
- The company does not entrust the customer's information to an external company other than the delivery, installation, and A/S companies contracted with the company without the customer's consent. If such a need arises in the future, we will notify the customer of the entrusted person and the details of the entrusted work, and obtain prior consent if necessary.
- Rights of users and their legal representatives and how to exercise them
- Users and their legal representatives can inquire or modify the registered personal information of themselves or children under the age of 14 at any time, and may request cancellation of membership.
To view/modify personal information of users or children under the age of 14, click 'Change Personal Information' (or 'Edit Member Information', etc.) You can directly view, correct, or withdraw from your account after your submission.
Or, if you contact the person in charge of personal information management in writing, by phone or e-mail, we will take action without delay.
If you request correction of errors in personal information, the personal information will not be used or provided until the correction is completed.
In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
The company handles personal information that has been canceled or deleted at the request of users or their legal representatives as specified in “Period of Retention and Use of Personal Information Collected by the Company” and is not allowed to be viewed or used for any other purposes.
- Matters concerning the installation, operation and rejection of the automatic personal information collection device
- The company operates 'cookies' that store and find your information from time to time. Cookies are very small text files sent to your browser by the server used to operate the company's website and are stored on your computer's hard disk. The company uses cookies for the following purposes:
- ▶ Purpose of use, such as cookies
Target marketing and personalized services are provided by analyzing the access frequency and visit time of members and non-members, identifying users' tastes and interests and tracking traces, and identifying the degree of participation in various events and the number of visits, etc.
You have the option to install cookies. Therefore, you can accept all cookies by setting options in your web browser, check each time a cookie is saved, or refuse to save all cookies.
- ▶ How to reject cookie settings
Example: As a method of refusing to set cookies, you can accept all cookies by selecting the option of your web browser, check each time you save a cookie, or refuse to save all cookies.
Example of setting method (in case of Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse to install cookies, there may be difficulties in providing services.
- Complaints regarding personal information
- In order to protect customers' personal information and handle complaints related to personal information, the company has designated the relevant department and personal information manager as follows.
You can report any complaints related to personal information protection that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will promptly and sufficiently respond to users' reports.
- If you need to report or consult on other personal information infringement, please contact the following organizations.
- 1.Individual Dispute Mediation Committee (www.1336.or.kr/+82-2-1336)
- 2.Information Protection Mark Certification Committee (www.eprivacy.or.kr/+82-2-580-0533~4)
- 3.Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/+82-2-3480-3600)
- 4.National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/+82-2-392-0330)